Term and Condition
1. What are your terms and conditions?

Our terms and conditions outline the rules for using our website, purchasing fabrics, and customer responsibilities. You can review them on our Terms & Conditions page.

2. What is your privacy policy?

We take data protection seriously. Our privacy policy explains how we collect, use, and protect your personal information. Read more on our Privacy Policy page.

3. Do you comply with Digital Personal Data Protection Act, 2023" (DPDP Act) and other data protection laws?

Yes, we comply with Digital Personal Data Protection Act, 2023" (DPDP Act), and other applicable data protection laws. Customers can request data access, correction, or deletion.

4. Is my payment information secure?

Yes, we use secure payment gateways and encryption to protect your payment details. We do not store credit card information on our servers.

5. Do you have copyright or trademark policies?

Yes, all content (images, product descriptions, designs) on our website is protected by copyright and cannot be copied or used without permission.

6. What are my rights if I purchase a defective fabric?

Customers have the right to request a replacement or refund for defective products under consumer protection laws. Contact us within [X] days of receiving your order.

7. Do you have a return policy for custom fabrics?

Custom-printed or specially cut fabrics are non-refundable unless there is a manufacturing defect.

8. What happens if my order is delayed or lost?

We are not responsible for delays caused by shipping carriers, but we will assist in resolving lost or significantly delayed shipments.

9. Do you sell licensed or branded fabrics?

We only sell authorized fabrics and do not distribute copyrighted materials without permission from rights holders.

10. Can I use your fabrics for commercial purposes?

Yes, our fabrics can be used for commercial projects, but we are not responsible for any legal issues related to third-party designs printed on the fabric.

11. Do you offer warranties on your fabrics?

We do not offer warranties but ensure high-quality materials. Any defects should be reported immediately for resolution.

12. What are your dispute resolution policies?

In case of disputes, we encourage resolution through customer service. If necessary, disputes may be settled through arbitration or legal channels based on our terms.

13. Do you collect sales tax or VAT?

Sales tax or VAT is applied where legally required. Customers are responsible for any import duties for international orders.

14. Do you ship internationally, and are there legal restrictions?

Yes, we ship globally, but customers must ensure compliance with their country's import regulations. Some fabrics may have restrictions in certain regions.

15. How can I contact your legal department?

For legal inquiries, please email us at support@fabia.co.in

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Dhanyavaad aapke vishwas ke liye!
Customer Care, Order Processing Department